Help
Bites helps you compare real food prices near you. If something isn't working, or you've seen something you shouldn't have, here's how to get help.
Emails are answered as quickly as possible. Reports of offensive or abusive content are reviewed within 24 hours.
Reporting something offensive
Every post and profile in the app has a Report option. Reports are reviewed within 24 hours and anything breaking the rules is removed. You can also block anyone from their profile: you won't see them, and they won't see you. Blocks are managed under Settings, then Blocked Accounts.
A price is wrong
Prices come from menus and from people who post them, so some go out of date. Open the item and post the price you paid. Bites works each price out from the latest posts, counting one from each person. When a price of your own is over a month old, the Home page asks you to check it.
Deleting your account
In the app: Profile, then the gear icon, then Delete My Account. It's immediate and permanent. See the privacy policy for exactly what is deleted.
The app won't sign me in, or a screen is blank
Close the app completely and reopen it twice, which lets it pick up the latest update. If it still misbehaves, email the address above with your phone model and what you were doing. A screenshot helps a lot.
I own a restaurant or sell food from home
See Bites for restaurants or home cooks on Bites to claim your page, fix a price or ask us for a hand.